Innovia Integrated Solutions providing the service of identifying business needs and determining solutions to business problems. Solutions often include a software-systems development component, but may also consist of process improvement, organizational change or strategic planning and policy development.
Although there are different role definitions, depending upon the organization, there does seem to be an area of common ground where most business analysis work. The responsibilities appear to be:
• To investigate business systems, taking a holistic view of the situation. This may include examining elements of the organization structures and staff development issues as well as current processes and IT systems.
• To evaluate actions to improve the operation of a business system. Again, this may require an examination of organizational structure and staff development needs, to ensure that they are in line with any proposed process redesign and IT system development.
• To document the business requirements for the IT system support using appropriate documentation standards.
In line with this, the core business analysis role could be defined as an internal consultancy role that has the responsibility for investigating business situations, identifying and evaluating options for improving business systems, defining requirements and ensuring the effective use of information systems in meeting the needs of the business. This could be easily implemented by tackling the following business development areas:
• Business drivers (reasons for change)
• Business vision (ideal state of the business post change)
• Business objectives (the measures that prove the vision has been realized)
• Business deliverables (what components will change the measures defined in the objectives)
• Business requirements (what needs the business have that are in scope)
• Business rules (what rules must be enforced as part of the requirements)
• Business Process & Workflows (what fits best to manage cross-functional teams)
• Business Organization (ideal organization structure to manage the flow)